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A new topic every month. Check back here often to see what's new

The New Distributed Workforce

With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...

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SD-WAN: Why You Should Consider Making the Switch

Software-Defined Wide Area Network (SD-WAN) has recently become a hot topic in the IT world. SD-WAN offers numerous benefits for organizations of all sizes but is especially helpful to businesses with multiple branch locations. Many companies are virtualizing their...

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How to Select the Right Voice and Data Vendor

Regardless of your type of business, your ability to communicate with employees, customers, clients, vendors and others is critical to your success. This makes choosing the right voice and data vendor one of your most important business decisions. There are countless...

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Handling the Threat of Ransomware

"Ransomware" is the term used when hackers make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different than those used for traditional hacking but, instead of stealing data, criminals want to steal...

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Choosing Local Hosted VoIP Makes a Difference

Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...

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Wi-Fi options for your IP phone

One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business communications is the many smart features it provides at a fraction of the cost. These features include such conveniences as voice mail, a virtual assistant, call recording,...

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How to improve cell reception at your business

Whether your employees are using their mobile phones for personal or business communications — or both — it's essential to have reliable cell reception at your place of work. Provider coverage maps may show strong signals in your area, but that's no guarantee of...

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Guide for Choosing the Right Data Cabling

If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...

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Benefits of Cloud-Based Hosted Data Services

Minimizing overhead is one of today's biggest challenges in running a business. Fortunately, the creation of the Internet has brought us cloud-based data services that can dramatically reduce your costs. Before the cloud, your business would have to spend time and...

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Auto Attendant Best Practices

The possibility of an auto attendant or virtual receptionist eliminating the need to pay an employee to handle incoming calls at your business may be an appealing notion. It may be a big money-saving and time-saving tool. What is an opportunity for your business to be...

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