Cloud Services

Why choose ESI for business communications? The benefits are endless:

Easy to Use

• Simple and intuitive user dashboard to view your communications
• Drag-n-drop phone programming – no more star codes to try and remember
• Intelligent integration between all devices and web-based dashboard delivering real-time status no matter where you are.
• One-touch HELP menus on the phone and dashboard

Easy to Manage

• Centralized administration to easily manage all locations from a single dashboard view
• Easily administer Moves, Adds and Changes with a click of the mouse
• Track call history, recordings, and team performance
• Phone replacement made simple with advanced replacement

Easy to Buy

• Flexible user based packages – buy the features you need for each user
• No upfront costs or hidden fees – you pick the service bundle and that’s what you pay
• No charge for your phone – it’s included in the monthly service price
• ESI offers a 30-day money back guarantee

Easy to Implement

• Fully supported onsite installations – we don’t just drop the phones off for you to install
• Onsite end user training – we ensure your users will adopt and use the great features you have just purchased
• Ongoing support and maintenance services provided by ESI or a local certified Reseller – we have you covered

Key Features

• Web Based Administration
  View your voice mail, call history, contacts, and your colleagues’ availability as you manage your own — simply and at your fingertips — with your Web-based dashboard.
• ESI Ditto Mobile App
  Sync your mobile device to your office phone and never miss another important call. Use Wi-Fi and mobile data instead of cellular minutes.
• Easy Phone Programming
  Quickly program and personalize your ESI phone from the dashboard and forget the complicated “star codes.”
• Presence Management
  View co-worker availability in the Contacts list using color-coded icons. Easily manage your own availability to add extra efficiency to your workday.
• Visual Voice Mail
  View your messages in your dashboard to more easily manage your calls.
• Secure Chat
  Send secure, peer-to-peer messages to your directory contacts.
• Click-to-call
  Click any number from your dashboard to call
• Visual Contact Directory
  View and manage your contacts and easily import instantly from Google Contacts, Microsoft Outlook, and Apple vCard.
• Automated Help
  Access an automated help menu to quickly get the information you need with one touch.
• Multiple Device Support
  Use up to three phones per extension so that your important calls reach you, no matter where in your workplace you may be at the moment.